Quil Ceda Village - Ordinance 13.01.1 Article VII

Artist's watercolor rendering of the clock tower area of Quil Ceda Village

8802 - 27th Avenue N.E., Tulalip, Washington 98271

360-716-5000


The Consolidated Borough of Quil Ceda Village
Ordinance No. 13.01.1 Utility and Environmental Services
Article VII - Fee Schedules and Billing

Section 7.01. Fee Schedule Establishment: The schedule of fees for utility services shall be set annually by the Utility Department. The fee schedule shall be based on the estimated average annual costs for operation of all utility services. The fee schedule shall include a basic rate for all services, payment of which shall be required of each customer regardless of whether, or the extent to which, the customer uses any of the services, and; other fees, charges, penalties and assessments which the Utility Department is authorized to levy as provided under various sections of this Ordinance. The fee schedule may be adjusted as needed to meet utility operating expenses.

Section 7.02. Public Hearing: The Utility Department shall hold a public hearing whenever a new fee schedule is proposed for adoption. Five days in advance of the hearing, the proposed fee schedule shall be sent to each customer and shall be posted in appropriate places. Following the public hearing the Utility Department shall set a fee schedule, taking into consideration comments received at the hearing.

Section 7.03. Notice to Customers: A copy of the fee schedule adopted by the Utility Department shall be sent to each customer at least 30 days prior to the date the established fees take effect.

Section 7.04. Billing Responsibility: The Utility Department and/or utility and Environmental Service Department is responsible for billing customers for Utility and Environmental Services. The billing service, however, may be contracted to the Village, Housing Authority, other agency or firm at the discretion of the Utility Department and Village Council.

Section 7.05. Monthly Statement: Each month the Department shall mail to all utility customers a statement detailing the following information: The customer's name and account number; The types and levels of service used in the current month; The billed cost of the current month's service, plus an accounting of bills or charges past due, if any; The date that payment is due; and The location to mail or deliver payment.

Section 7.06. Due Date: The monthly date on which payment will be due shall be established by Utility Department regulation.

Section 7.07. Payments Past Due: Payments not received within 10 days after the established due date are considered past due. The Department shall issue a notice of payment past due to the customer, detailing the payment owned and the consequences for failure to pay. The notice shall be sent no later than the date the next billing is sent out.

Section 7.08. Delinquent Account: If the payment past due is not paid within 10 days after the next regular monthly due date, the account shall be declared delinquent.

Section 7.09. Notice of Delinquency: The Department shall immediately notify the customer in writing once his account has been declared delinquent, and list the sanctions that may be imposed without further notice. Notice of delinquency shall be made by certified mail or such other means to provide proof of receipt by the customer.

Section 7.10. Advance Deposits: The Utility Department may require each new customer to pay an advance deposit equal in amount to the basic monthly rate fees for the first month of service prior to receiving services. The deposits shall be retained by the Utility Department no longer than one year. The deposits, with interest compounded at passbook rates, shall be credited to the individual customer's utility account balance at the end of the deposit period, providing that the customer's account is not delinquent and in arrears. Any remaining deposit funds will be returned to the customer. Previous Next